FAQ

Where are you located?

We are located in Huntsville, AL. Currently; we do not have a brick and mortar location. Please contact us to schedule an appointment to have a lingerie specialist come to your location.

Is Divine Pleasures set up in a specific location on a regular basis?

No. The best way to know where we are is to visit the special events page, contact us and become a friend on facebook.

Do I have to be married to shop at Divine Pleasures?

No, we welcome all, regardless of marital status. While we want our customers to know the beliefs and values that Divine Pleasures was founded on, we respect you and your decisions. Besides, you do not have to be married to enjoy the look and feel of designer lingerie. We encourage single ladies to shop with us! Lingerie can help a woman feel good in the skin she wears.

Will I receive my products at the time of purchase?

That will depend on what is ordered. Some items may be delivered later.

What is your return policy?

Your satisfaction is important to us. If you are not satisfied with your purchase, you may return it for a refund or an exchange within 7 days of receipt of purchase. All returns must be unworn, unwashed, in the original packaging and have all of the original tags attached.

Due to strict government health regulations, we cannot accept returns or exchanges on panties, oils, lotions or novelty items.

In the unlikely event that your item was damaged, we will gladly exchange it for the same item.

All credit card refunds will be issued on the card of the original purchase.

For intimate apparel, please check the size carts before making your purchase.

Divine Pleasures reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.

Will you share my information with anyone?

We respect your privacy and any information you share with us will be kept strictly confidential.

What forms of payment do you accept?

We accept, cash, credit cards (Visa, MasterCard & Discover) and Money Orders. Personal checks are not accepted.

What sizes do you carry?

We offer a broad range of sizes in lingerie ranging from XS to 6X.